Privacy Policy

The Privacy Policy or privacy policy is a legal document that sets out how an organization retains, processes and handles user or customer data. This is mostly used on an internet site, where the user creates an account, requests information or browses the website. The privacy policy is a contract in which the organization promises to maintain the user’s personal information. Each internet organization has its own privacy policy, and each one varies. It is the user’s responsibility to read it, to ensure that there are no conditions under which an exchange of user information takes place, which may be seen as a violation of privacy. In that case, the user cannot appeal if the privacy policy shows that there is certain data which the organization can share with other public companies.

This document regulates the processing of personal data provided by users, visitors and those interested in the services offered by this site. You can consult the information related to the company that manages the website by visiting the different sections of this Legal Notices page.

Ownership
In compliance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, it is stated that this page corresponds to the entity: Who is responsible for the processing of your data?
Company Name: Isabel Vázquez Suárez
VAT Number: 10560988D
Fiscal Address: Barrio el Coterín, 33554 Arena de Cabrales. Cabrales (Asturias)
Notification Address: Barrio el Coterín, 33554 Arena de Cabrales. Cabrales (Asturias)
Email: hotellariveracabrales@gmail.com
Domain Name: https://www.hotellariveracabrales.com/
Phone: 985 846 543
Entity Registration —— ——
You can address us in any way to communicate with us. We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it periodically.
WEBSITE OR EMAIL CONTACTS
What data do we collect through the Website? We may process your IP address, the operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with data in the contact form, you will identify yourself so that we can contact you if necessary. What purposes will we process your personal data for?
  • Respond to your inquiries, requests, or petitions.
  • Manage the requested service, respond to your request, or process your petition.
  • Provide information electronically related to your request.
  • Provide commercial or event information electronically, provided there is express authorization.
  • Carry out analysis and improvements on the Website, our products, and services. Improve our commercial strategy.
What is the legitimacy for the processing of your data? The acceptance and consent of the interested party: In those cases where it is necessary to complete a form and click on the “send” button to make a request, doing so will necessarily imply that you have been informed and have expressly consented to the content of the clause attached to said form or acceptance of the privacy policy. All our forms have the symbol * for mandatory data. If you do not provide these fields or do not accept the privacy policy, you cannot submit the information. It usually has the following formula: “I am over 14 and I have read and accept the Privacy Policy.”
SOCIAL MEDIA CONTACTS
What purposes will we process your personal data for?
  • Respond to your inquiries, requests, or petitions.
  • Manage the requested service, respond to your request, or process your petition.
  • Engage with you and create a community of followers.
What is the legitimacy for the processing of your data? Acceptance of a contractual relationship in the corresponding social media environment, and in accordance with their Privacy policies:
  • Facebook › http://www.facebook.com/policy.php?ref=pf
  • Instagram › https://help.instagram.com/155833707900388
  • Twitter › http://twitter.com/privacy
  • Linkedin › http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
  • Pinterest › https://about.pinterest.com/es/privacy-policy
  • Google* › http://www.google.com/intl/es/policies/privacy/ *(Google+ and Youtube)
For how long will we keep personal data? We can only consult or unsubscribe your data in a restricted way by having a specific profile. We will treat them for as long as you allow us to follow you, be friends, or click on “like”, “follow”, or similar buttons. Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user on the social media platform itself. Do we include personal data from third parties? No, as a general rule, we only process the data provided by the owners. If you provide us with data from third parties, you must inform and request their consent beforehand, or otherwise exempt us from any responsibility for non-compliance with this requirement. And data from minors? We do not process data from minors under 14 years of age. Therefore, refrain from providing them if you are not of that age or, if applicable, from providing data from third parties who are not of said age. Juan José Hidalgo Bergillos exempts himself from any responsibility for non-compliance with this provision. Will we make communications through electronic means?
  • They will only be made to manage your request if it is one of the contact methods you have provided us with.
  • If we make commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply? You can rest assured: We have adopted an optimal level of protection of the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent loss, misuse, alteration, unauthorized access, and theft of Personal Data. To which recipients will your data be communicated? Your data will not be transferred to third parties, except by legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement. In the event of a purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with the highest security. When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as us. Any international data transfer when using American applications will adhere to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies regarding privacy. What Rights do you have?
  • To know if we are processing your data or not.
  • To access your personal data.
  • To request the rectification of your data if it is inaccurate.
  • To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent granted.
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
  • To port your data, which will be provided to you in a structured, common, or machine-readable format. If you prefer, we can send them to the new responsible person you designate. It is only valid in certain cases.
  • To file a complaint with the Spanish Data Protection Agency or competent supervisory authority if you believe that we have not treated you correctly.
  • To revoke consent for any treatment for which you have consented, at any time.
If you modify any data, we appreciate it if you inform us to keep them updated. Do you want a form to exercise your Rights?
  • We have forms to exercise your rights, ask us for them by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
  • These forms must be signed electronically or accompanied by a photocopy of your ID card.
  • If someone represents you, you must attach a copy of their ID card, or have them sign it with their electronic signature.
  • The forms can be submitted in person, sent by mail, or by email to the address of the Data Controller at the beginning of this text.
How long will it take us to respond to the Exercise of Rights? It depends on the right, but at most within one month from your request, and two months if the issue is very complex and we notify you that we need more time. Do we use cookies? If we use other types of cookies that are not necessary, you can consult the cookie policy at the corresponding link from the beginning of our website. For how long will we keep your personal data?
  • Personal data will be kept as long as you remain linked to us.
  • Once you disassociate yourself, the personal data processed for each purpose will be kept for the periods legally established, including the period in which a judge or court may require them in accordance with the prescription period of legal actions.
  • The processed data will be kept until the expiration of the aforementioned legal deadlines, if there is a legal obligation to maintain them, or if there is no legal deadline, until the interested party requests their deletion or revokes the consent granted.
  • We will keep all information and communications related to your purchase or the provision of our service, for as long as the product or service warranties last, to attend to possible claims.

A cookie is a harmless text file stored in your browser when you visit almost any website. The utility of the cookie has been used for 20 years, since the first browsers for the World Wide Web appeared.

What is NOT a cookie?

It is not a virus, nor a Trojan, nor a worm, nor spam, nor spyware, nor does it open pop-up windows.

What information does a cookie store?

Cookies usually do not store sensitive information about you, such as credit cards or bank details, photos, your ID card, or personal information, etc. The data they store is of a technical nature, personal preferences, content personalization, etc. The web server does not associate you as a person but your web browser. In fact, if you regularly browse with Internet Explorer and try to browse the same website with Firefox or Chrome, you will see that the website does not realize that you are the same person because it is actually associating with the browser, not the person.

What types of cookies are there?

– Technical Cookies: These are the most basic and allow, among other things, to know when a human or an automated application is browsing, when an anonymous user and a registered one are browsing, basic tasks for the operation of any dynamic website.
– Analytical Cookies: They collect information about the type of navigation you are performing, the sections you use the most, products consulted, time of use, language, etc.
– Advertising Cookies: They show advertising based on your browsing, your country of origin, language, etc.

What are first-party and third-party cookies?

First-party cookies are generated by the page you are visiting, and third-party cookies are generated by external services or providers such as Facebook, Twitter, Google, etc.

What happens if I disable cookies?

To understand the scope of disabling cookies, we show you some examples:
– You will not be able to share content from that website on Facebook, Twitter, or any other social network.
– The website will not be able to adapt content to your personal preferences, as usually happens in online stores.
– You will not be able to access the personal area of that website, such as “My account”, “My profile”, or “My orders.”
– Online stores: You will not be able to make online purchases; they will have to be made by phone or by visiting the physical store if available.
– You will not be able to customize your geographical preferences such as time zone, currency, or language.
– The website will not be able to perform web analytics on visitors and traffic on the website, which will make it difficult for the website to be competitive.
– You will not be able to write in the blog, upload photos, post comments, rate or rate content. The website will also not be able to determine if you are a human or an automated application that publishes spam.
– Targeted advertising cannot be displayed, reducing the website’s advertising revenue.
– All social networks use **cookies**, if you disable them, you will not be able to use any social network.

Can cookies be deleted?

Yes. Not only can you delete them, but you can also block them, in general or specifically for a specific domain. To delete cookies from a website, go to your browser’s settings and there you can search for those associated with the domain in question and proceed to delete them.

Cookies Settings for the most popular browsers

Here’s how to access a specific cookie in the **Chrome** browser. Note: these steps may vary depending on the browser version:
– Go to Settings or Preferences through the File menu or by clicking the customization icon that appears at the top right.
– You will see different sections, click on the “Show advanced options” option.
– Go to Privacy, Content settings.
– Select All cookies and site data.
– A list will appear with all the cookies sorted by domain. To make it easier to find cookies for a particular domain, enter the domain in the “Search cookies” field.
– After applying this filter, one or more lines with the cookies from the requested website will appear on the screen. Now you just have to select it and press the X to proceed with its deletion.

To access the cookie settings of the Internet Explorer browser, follow these steps (they may vary depending on the browser version):
– Go to Tools, Internet Options
– Click on Privacy.
– Move the slider to adjust the desired level of privacy.

To access the cookie settings of the Firefox browser, follow these steps (they may vary depending on the browser version):
– Go to Options or Preferences depending on your operating system.
– Click on Privacy.
– In History, choose Use custom settings for history.
– Now you will see the Accept cookies option, you can activate or deactivate it according to your preferences.

To access the cookie settings of the Safari for OSX browser, follow these steps (they may vary depending on the browser version):
– Run the browser and press the Menu key, then Settings.
– Go to Security and Privacy, you will see the Accept cookies option to activate or deactivate the box.

To access the cookie settings of the browser for Windows Phone devices, follow these steps (they may vary depending on the browser version):
– Open Internet Explorer, then More, then Settings
– Now you can activate or deactivate the Allow cookies checkbox.

The use of this website implies acceptance of the cookie rules; however, we reserve the right to modify, add, or delete parts of these rules at any time. Please review this page periodically to learn about the changes. Continued use of this website after the publication of changes to these terms will signify acceptance of such changes.

What are cookies?
  • A cookie is a small text file created by a website and stored on your computer or mobile device. Similar to many websites, we use cookies to enhance your site experience by remembering aspects such as your preferences. Cookies can only be read by the website that created them.
How are cookies used?

Examples of cookies we use. We want to inform you clearly and accurately about the cookies we use, detailing below what they are for, what types of cookies we use, what their purpose is, and how you can configure or disable them if you wish.

[Cookie details provided here]

Analysis Cookies:

  • Whenever you visit a website, web analysis software creates an anonymous cookie that tells us if you have visited the site before. This type of cookie helps us track the number of people visiting the site, where they come from, and what pages they are viewing. We use this data to understand page performance and find ways to improve it. It is a service offered by Google Ireland Limited. Analysis cookies are used solely to collect statistical data and cannot be used to identify individuals.

Site Performance Cookies:

  • Some cookies are used to remember your preferences regarding the tools or features you interact with on our site.
  • These cookies do not collect any personal information.

Geolocation Cookies:

  • We use geolocation cookies to make it easier to display relevant content for your region. These cookies use information from your web browser to determine the location from which you are visiting us.

Can I prevent cookies from being set?

  • You can configure your web browser to prevent the acceptance of cookies from all websites or only from certain websites. The links below explain how to change cookie settings for each of the major browsers. You can also find information in your browser’s Help menu.
  • [Links to browser cookie settings provided here]
More information
  • If you would like more information about cookies, the HowStuffWorks website provides a very comprehensive guide: How Internet Cookies Work.
Hotel La Rivera is the sole owner of the intellectual and industrial property rights of the photographs, virtual tours, and texts displayed on its websites. Under no circumstances shall the availability of the photographs, virtual tours, and texts for Internet browsing imply a waiver, transfer, license, or total or partial assignment of said rights by Hotel La Rivera. Consequently, it is not permitted to delete, bypass, or manipulate the copyright notice and any other identification data of the rights of Hotel La Rivera incorporated into the content, as well as the technical protection devices, digital fingerprints, or any information and/or identification mechanisms they may contain. Likewise, it is prohibited to modify, copy, reuse, exploit, reproduce, publicly communicate, make second or subsequent publications, upload files, send by mail, transmit, use, link, process, or distribute in any way the entirety or part of the photographs, virtual tours, and texts without the express written authorization of Hotel La Rivera. In particular, Hotel La Rivera expressly opposes the reproduction of its pages being considered a quotation within the terms provided for in article 32, 1st paragraph second, of the Intellectual Property Law. Hotel La Rivera always publishes a photographic work composed of a variable and undetermined number of photographs that form a unique, inseparable, and unmodifiable set as considered in article 10 of the Intellectual Property Law. Registered in the Mercantile Registry of Asturias, Volume 2,967, Folio 59, sheet number AS-26,641, entry 1st.