General contract conditions

General contract conditions

This document informs the client about the general conditions applicable to the processing of reservations on the website (hereinafter “the Website”).

On the Website you will find information about the availability of rooms, rates and services offered by our hotel. Reservations that are processed through the Web are formalized directly between the user and the hotel owner. You can consult the data of the owner on our privacy policy page.

The processing of reservations implies full acceptance of our legal notice, privacy policy and these general conditions. We advise you to read these conditions before formalizing your reservation. The Website reserves the right to change, modify, add or eliminate part of these conditions at any time.

These general conditions are subject to the provisions of Law 7/1998, of April 13, on General Contracting Conditions, Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the Law General for the Defense of Consumers and users and other complementary laws, Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, as well as all applicable tourism regulations and, subsidiarily, the Civil Code and the Commercial Code.

The formalization of reservations through the Website is subject to the following conditions:

1. The user declares to be of legal age, to have full capacity to formalize the reservation, and to understand all of the conditions found on the Website. Likewise, you declare that the data provided when formalizing the reservation are true and complete. When confirming the reservation, you are responsible for all the information provided, especially regarding the dates indicated, the number of rooms, people, accommodation and the chosen regime.

2. The user is responsible for their access to this Web page.

3. By contracting products and services through this website, it is declared that:

3.1. Detailed services and prices are included in the reservation.
3.2. The accommodation provider is responsible to the user for compliance with the obligations derived from the regulations in force and the conditions of sale related to the contracted products and/or services.

3.3. The accommodation provider does not assume any obligation or responsibility with respect to the services that it does not provide directly, and particularly is not responsible for the lack of veracity, incompleteness, lack of updating or inaccuracy that may exist regarding products or services published on the website. but not supplied directly by the owner.

3.4. These conditions must be accepted before formalizing the reservation.

4. The formalization of the reservation through the website involves the collection of information on dates, number of people and rooms, choice of regime, rate and room by the client and subsequent confirmation and payment of the reservation.

5. All prices offered on the website are retail prices, with VAT included. Transactions will always be carried out in euros.

6. Cancellations or modifications of reservations will be made according to the particular conditions of the rate selected by the client.

7. All notifications, requests, petitions and other requirements made by any of the parties in relation to these general conditions must be made via e-mail or through the contact form on the website.

8. Confirmation of a reservation by the client implies acceptance of each and every one of these general conditions. In addition, the particular conditions of the chosen rate, and the applicable rules and conditions according to the specific applicable legislation, will also apply.

9. These conditions constitute a contract between the client and the service provider, which will be governed by Spanish law. For any controversy that may arise regarding its validity, execution, compliance or resolution, in whole or in part, the parties, with express waiver of their own jurisdiction if they have any, expressly submit to the jurisdiction and competence of the Courts and Tribunals of Asturias (Spain).